Service Plan Basics | News | NamAuto | Namibia

Service Plans



What is a Service Plan?

A service plan pays for specified aspects of the recommended car service by an approved facility, or dealership, for a specific term or kilometers travelled, whichever comes first, in Namibia.

Benefits of a Service Plan?

Car servicing can be expensive, but purchasing a service plan has some serious benefits:

  • No extra budgeting for a service that may cost even more than planned
  • Includes OEM required services
  • Fixed, affordable monthly cost for car servicing
  • Qualified technicians
  • Genuine parts
  • Helps to maximize the resale value of your car
Service | NamAuto | Namibia | Cars

What is the difference between a Service Plan and a Maintenance Plan?

A Service plan pays for specified aspects of the recommended services of your car by an approved dealership for annually or depending on kilometres travelled. Filters, spark plugs and lubricants are normally covered by a service plan’s product partners and their car service providers. A maintenance plan pays for everything included in the service plan, plus the replacement, maintenance or repair of specific wear-and-tear parts, when necessary.


Additional benefits with the purchase of a car Service Plan

A service plan will come standard with additional benefits such as Roadside Assistance, which in turn includes:

  • Towing

If you experience a mechanical breakdown or electrical failure which was not directly caused by a road accident and cannot be repaired on the spot, a Roadside Assistance agent will dispatch a roadside team to tow your vehicle to the nearest approved facility for repairs.

  • Message relay

In the event of a mechanical breakdown or electrical failure, we can send a message to a family member; friend or business associate on request.

  • Tyre change

Assistance will be provided should you require assistance with a tyre change.

  • Jump-start

If your vehicle has a flat battery, we will send a contractor to help you jump-start your vehicle.

  • Fuel run

If your vehicle runs out of fuel and you are stranded on the side of the road, we will dispatch a contractor with a canister of fuel for your vehicle so that you can reach the nearest petrol station and re-fuel your vehicle.

What is included?

  • Oil Filter
  • Cambelt
  • Spark Plugs
  • Fuel Filter
  • Lubricants
  • Air Filter
  • Workshop consumables
  • Engine oil
  • Pollen filter element
  • Brake and clutch fluid
  • Coolant
  • Sump plug gasket
  • Transmission fluid
  • Differential fluid